AI in HR is no longer a future question. It's already in recruiting platforms, employee chatbots, performance tools and compliance workflows, whether HR invited it or not. The real question for HR leaders is whether they'll shape how it's used…
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As you navigate your career journey, you'll discover a mix of soft and hard skills that are vital for thriving professionally. If you're just starting a new role or taking on additional responsibilities, you might be concerned about lacking applicable…
Most employees don't want to follow the traditional career path these days. Some have a background or experience in one field and get interested in another. Others might see better opportunities outside their current chosen path. So if you want…
Empathetic leadership: Often heralded. Less often successful. We've heard for years that empathy is a leader's best tool. But there's research that suggests it's not always the most practical tool. The empathetic leader is supposed to have a genuine interest…
A rejected candidate asks why they never made it past the first round. An employee wants to know why they were passed over for promotion. A manager relies on an AI-generated performance summary that no one can explain. In each…
Have you named who will fill that role when your tenured leader retires? Will you keep the position limited to one person or will you divide it and create additional roles? Which roles will be backfilled as you move people…
When you're an HR pro, open enrollment season means your inbox and voicemail will be full of questions. Employees will be knocking on your door to get their questions answered. Others will stop you in the hall to ask more.…
Cursed at lately? Talked over frequently? Ignored often? You aren't imagining it. Workplace manners and office etiquette are getting worse. Seventy-two percent of employees believe etiquette has deteriorated in the past three years, according to data from instantprint. What's worse,…
Lawmakers in several states have proposed bills targeting Ghost Jobs – roles posted that don’t exist or employers don’t intend to fill immediately. One state attorney general is investigating the legality of posting Ghost Jobs and profiting from it. The…
It's open enrollment season, and with it, another round of decisions about next year’s benefits lineup. Medical plan designs usually get the lion’s share of the attention, but spending account providers also impact both cost and administrative workload. As benefits…
The change of seasons brings a unique way to engage your employees, promote team-building and have some fun with employees. And it couldn't be more important than right now: Employee engagement has recently dropped to its lowest since 2020, according…
The first week of October is Customer Service Week! We want to give you the best resources to help you and your team succeed. One of our experts, Myra Golden, is a Customer Service rockstar and has some great tips…
Mention "bad bosses" and people will line up to get a word in on that conversation. But as a manager, you might feel a bit unsettled when the subject comes up. While we're sure it's not true, you wonder: Do…
Slowmaxxing has hit the workplace. It's the latest in the world of "maxxing" -- when people take an activity to the extreme to get major benefits. Slowmaxxing started as a wellness trend centered on mindfulness and slowing down everyday routines.…
Many employees fear that AI will eliminate their jobs. Or change their jobs. While change is very possible, elimination is less likely. In fact, one workplace researcher found that only about 3% of jobs have been lost to AI in…
For years, companies kept changing the nameplate on the top HR job: Personnel became HR, then HR became People or Culture, then People became Talent. You get the drift. And yes, I am going to call all of them Chief…
