3 keys to better management of workplace conflict
Conflict is not, by its nature, a bad thing. In a world without conflict, problems in the workplace wouldn’t be discovered or addressed, and innovation would grow stagnant.
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Learn MoreConflict is not, by its nature, a bad thing. In a world without conflict, problems in the workplace wouldn’t be discovered or addressed, and innovation would grow stagnant.
Do employees struggle to get things done? Or worse, do you have productivity problems throughout the company? The problems may not be where we tend to point fingers – people, processes and policies that seem to be slacking. Instead, researchers find the problems with getting quality work done on time aren’t in how or when…
Most leaders want to give feedback that helps employees do better. Unfortunately, many give feedback that makes employees feel worse about themselves and their work. In fact, feedback – even if you call it “constructive” – almost always reduces employee engagement, according to Peter Bregman and Howie Jacobson, coauthors of You Can Change Other People….
The feedback you give employees often falls on deaf ears. So how can you be heard? Give more meaningful feedback – whether it’s negative or positive – to make an impact. Professional trainers Karin Hurt and David Dye ask in their leadership development programs, If you knew your manager cared about you and had your best…
When employees hear the word “accountability,” it can sometimes have a negative connotation. Many people associate accountability with fault or blame. Accountability is crucial for any organization so it thrives, meets project deadlines and maintains equitable workloads. But when employees hear the word “accountability,” they think of fault or blame. So, how do you take…
As an HR leader, you want to create a positive company culture, but some people’s behavior works against it. You know who we mean: Corey never backs down. Janice gossips all the time. Frances skirts responsibility. Nick bullies. You might not have a Corey, Janice, Frances or Nick. But you and your front-line managers probably…
One of the most difficult roles a front-line manager must fill is that of a counselor. Yet, it has to be done every single time employees are behaving badly – which likely happens more often than anyone would like. Proof: More than 75% of employees think their co-workers could behave better at work, according to…
Employees might be stressed receiving feedback — but front-line managers are probably who’s really sweating bullets. Almost 70% of managers say they’re uncomfortable communicating with employees, researchers out of Harvard Business School found. Most of them simply hate giving feedback. Why we hate giving feedback More interesting, it’s not just negative feedback that gives managers…
Every HR pro knows that there really is no “secret to better performance management.” Strategies and techniques for improving individual and team performance evolve and new practices emerge but the overall concepts that make up performance management are well-known and widely implemented. But there are some secrets to improving performance management results. The most important…
It’s up to HR to make hiring decisions that bring in people who align with the company’s mission, values and goals. But is your talent acquisition strategy accomplishing that effectively and efficiently? During the most recent BambooHR Virtual Summit, Crystal DeTemple, content manager at the video interview and candidate screening software company Spark Hire, broke…
If handwriting is a lost art, then the art of conversation is on the endangered list. Today in the workplace, we text, ping, slack, email and “chat” more than ever. No one makes the case for conversation — and it’s likely something we need to have more of in the workplace: Poor communication costs companies…
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