When responding to a request for a patient's medical record as a result of a subpoena or court order, you could be violating the law without even knowing it, opening yourself up to severe civil and even criminal penalties and…
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Workshop
HR has access to lots of data, but what are you doing with it? Is your data being used for measuring employment costs, benchmarking or decision making? Data has no value without a clear, effective means to measure what's happening…
The rising use of opioids, as well as legal marijuana use, by workers poses new levels of responsibilities and liabilities for employers and safety managers. The overlaps between OSHA, ADA, and accommodating employee use of medical marijuana or prescribed opioids…
Standing Orders and protocols are continuously confusing for hospitals and healthcare practices. All hospitals are required to follow these regulations, as well as the Joint Commission standards on standing orders and protocols. Are you compliant in the four separate CMS…
Every manager has at least one difficult employee - the one who crushes the morale of all who cross their path. With our proven discipline strategies, you can make drastic improvements with these difficult employees. You'll lean effective techniques you…
Many of us often shy away from asking for more and better. More money. Better working arrangements. A larger team. Better access to resources. Whether a woman leader is negotiating a contract, lobbying for more resources or seeking a promotion…
Have you wondered why treating all employees the same has left some disgruntled?Do you struggle to find the key to help your employees realize their potential?This 75-minute webinar reveals the secrets to unique interactions that empower you to become the…
Attitude is everything and in today's pressured work environment, it is challenging to maintain positivity. Positivity impacts the biggest contributors to your bottom line: productivity and staff retention. With increased pressure and staff shortages, you must do everything to keep…
Have an OSHA inspector at your door? How well do you and your team know what information you're required to provide, and what you can deny supplying? OSHA has stepped up enforcement resulting in more thorough inspections - and increased…
The number one CMS hospital conditions of participation deficiencies involve restraints. Hospitals receiving Medicare are subject to the 50-pages of CMS interpretive guidelines. Our CMS expert, Sue Dill Calloway, will provide guidance on staff education, documenting, QAPI, face to face,…
How well do you recover from adversity? Does it bring out the best in you? Or do you find yourself negative, worried, and fatigued? Change and adversity are a part life; Learn what it takes to master the challenge. Resilience…
Summary2019 brought about BIG changes for the ICD-10 clinical modification (CM) codes. You need to be compliant- or denials and trouble will be abundant. Prepare your organization for the 279 ICD-10-CM code additions, 143 revisions and 51 deletions with this…
When an individual's employment with an organization ends, whether voluntarily or involuntarily, it is an excellent idea to request that the departing employee execute a separation agreement. This session will cover the nuances of approaching the departing employee regarding a…
Without goals, we don't know what we're working towards. Setting measurable goals that are also realistic is crucial to drive your team forward, and for your team's success. Strong goals boost performance by motivating employees to increase efforts, while setting…
Without goals, we don't know what we're working towards. Setting measurable goals that are also realistic is crucial to drive your team forward, and for your team's success. Strong goals boost performance by motivating employees to increase efforts, while setting…
This program will discuss the final surveyor worksheet for assessing compliance with the CMS hospital Conditions of Participation (CoPs) for discharge planning. This worksheet is used by State and Federal surveyors on all survey activity in hospitals assessing compliance with…
