Businesses are increasingly recognizing that employee experience has as significant a bottom-line impact as customer experience. Historically, businesses prioritized customer satisfaction, often overlooking the needs and experiences of their employees. However, this is changing, and it’s about time! For example,…
As we move toward 2025, the world of work isn't getting any simpler. The coming year's HR trends will involve rapid evolution of technology (particularly in AI), thoughtful and strategic succession planning as experienced employees age out of the workforce,…
The days of the Great Resignation, characterized by rapid turnover and employee flight, seem to be fading into the rearview mirror. A new trend is emerging: the Great Stay. This shift in employee behavior, marked by increased job stability and…
Quiet stuff sucks. So let's embrace what's new and loud in HR -- "Loud Loyalty." Think about all the quiet trends that worked against HR, managers and companies as a whole: Quiet Firing. Quiet Vacationing. Quiet Cutting. Quiet Quitting. In…
Under the Family and Medical Leave Act (FMLA), a “key employee” exception applies in some cases. Understanding when to employ this rarely used exception can help you reinforce the idea that HR can be a strategic business partner and deserves…
Although many companies have been cutting back on their diversity, equity and inclusion (DEI) efforts lately, Mita Mallick, the head of inclusion, equity and impact at financial software company Carta, says now’s not the time to put DEI on the…
If your company requires employees to work mandatory overtime, it’s important to factor those extra hours into your calculations when determining employees’ FMLA entitlement. Failing to do so can be an expensive mistake, as an Eighth Circuit decision shows. That's…
Workplace culture has evolved from being a mere backdrop to a crucial driver of organizational success. In the past, company culture was frequently overlooked in favor of pressing business needs. However, today’s world is characterized by rapid technological advancements, social…
Employee retention refers to an organization’s ability to hold on to its people and reduce turnover. It’s hard to question how critical retention is to the overall success of an organization. Yet, many organizations still struggle with turnover. The reality…
There's one thing every employee needs -- and it's not a basic benefit, bigger paycheck or trendy perk that HR might normally hone in on. It's far more simple: a friend. Of course, helping employees make a friend -- and…
Among the conditions that may qualify as a “disability” under the Americans with Disabilities Act (ADA) and thus require the provision of job accommodation, an employee’s sensitivity to fragrances is probably not near the top of the list that comes…
Did you know empathy is a recruitment superpower? Jodi Brandstetter, the founder and lead facilitator of By Design Brainery, dedicated an entire session to it at SHRM 24 in Chicago. "As a recruiter, if you show empathy through the hiring…
Performance reviews are a stressful event for both managers and employees. They can range from awkward conversations to pointless feedback to ugly HR nightmares. And a bad review system doesn't just hurt employee performance. It can have serious consequences for morale…
Employees expect and need more from the organizations they work at to stay engaged, satisfied and present. However, most organizations don’t have a magical budget that scales with employees’ wants. Instead, it’s on business leaders to come up with effective…
Don't underestimate the power of your middle managers. Success practically relies on them. In fact, they're pivotal to organizational success. And HR needs more training tips to keep them engaged, productive and at the top of their game. How important…
When conducting company layoffs or reorganizations, some employers may face this legally risky situation: denying reinstatement to an employee coming off FMLA leave. As you know, the Family and Medical Leave Act provides 12 weeks of job-protected leave per year…
